Customer called with C0100 code tried to reset powered off and unplugged machine. Code came right back so toke them to unplug and try again later (can’t get out here until Monday).
customer called back and said after restarting again code C6000.
wouldnt clear with U163, so I will be taking a fuser with me on Monday but still concerned about the initial
C0100 code.
any suggestions if related?
I'm going to guess that the fuser and U163 are not going to fix your machine. C0100 indicates blown EEPROM #3 & #4. You're going to have a hard time getting EEPROMs for a FalconII unless you have a well stocked graveyard. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I have a 3035 in the graveyard, would the EPROMS be compatible?
I don't have a for-sure answer to that but this is what I suspect:
I suspect all (4) EEPROMs are identical when new, but at the factory are written with a unique serial number, along with other data. You'll probably get a serial number conflict of some sort, and most likely have inaccurate counts. I don't think it will work.
What I think needs to happen is, Kyocera needs to write the correct data to (2) new EEPROMs and send them to you. This probably would start with a call to the hotline.
I'll be interested in hearing any other opinions. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Thanks, I will bring the 3035 EPROMS and a fuser just in case since this is all I have at this point.
I will let you know what happens
New fuser seems to have fixed it.
I also noticed the front transfer roller bushing was cracked and the spring missing so I’m wondering if that could have contributed to the initial C0100 code. I hade those with me so I repaired that too.
thanks again!
Congratulations on your success. Yes, the transfer bushings and springs are a common failure. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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