Customer has to shut copier off periodically in order to print not sure how often. I did witnes that it wouldn't print when a test page was sent. After clearing print que and resetting print cable it would. Did try another print cable and thought that was the problem however customer says copier still has the problem. I'm not an IT guy just copier. Most customers have their own IT Guy and this customer's IT Guy says the issue is with the copier. I plan on trying another print card. Could the problem be in the network??? If so where??Thanks!!!
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