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Thread: 8002i Jam 6510

  1. #1
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    8002i Jam 6510

    Have 3 of these copiers same location running what they call pre bills which consists of 150 t0 300
    jobs 2or3 pages stapled in left hand comer running long edge 8 1/2x 11. This the only time this machine jams and it dogear
    the paper on front side of the finisher on all of them at no set time. I have change the sensors and exit motor
    on one of them and problem not fix, it does not jam except doing this job. they had a 8000i and 8030
    and never had this problem with them. machine has 140000 copies on it. Run 241 and 240 mode and all find
    any suggestions.

  2. #2
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    8002i  Jam 6510


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    Re: 8002i Jam 6510

    Quote Originally Posted by stevee104 View Post
    Have 3 of these copiers same location running what they call pre bills which consists of 150 t0 300
    jobs 2or3 pages stapled in left hand comer running long edge 8 1/2x 11. This the only time this machine jams and it dogear
    the paper on front side of the finisher on all of them at no set time. I have change the sensors and exit motor
    on one of them and problem not fix, it does not jam except doing this job. they had a 8000i and 8030
    and never had this problem with them. machine has 140000 copies on it. Run 241 and 240 mode and all find
    any suggestions.
    It is highly unlikely that you would have three machines with the same mechanical problem. Try running the job without stapling, does the jam still occur? Try running the job on the short edge with stapling and see if it still occurs. I suspect that what you are experiencing is a paper curl that the staple head is catching as it moves across to staple the sheets causing the dog ears and the jams. Have seen this before right after the customer switched paper. You could take a ream of a known good paper and run the job as normal and see if it jams, if it runs fine good luck in trying to convince the user the paper they bought is the problem.

  3. #3
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    Re: 8002i Jam 6510

    Everything you suggested I have tried and works fine except the taking of a ream of paper, the new ream
    still jams, I saw a bulletin on Kyocera website about a adjustment for the 8000i finisher but don't
    know if it applies to the 8002i, also firmware is up to date and I am looking at playing with the
    fuser temp but really don't want to go that route.

  4. #4
    Service Manager 1,000+ Posts tmaged's Avatar
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    Re: 8002i Jam 6510

    DF-7120 J6511

    I still don't have a resolution for it. I thought it was odd that I'm the only one having the same issue. It's 6510 on 4,000 sheet finisher & 6511 on the 1,000 sheet finisher which I am using on mine.
    Hope that helps !
    -Tony


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    Re: 8002i Jam 6510

    Regional tech came down yesterday and saw what it was doing
    and had no answer . Said he would let me know if and when
    there a solution for this.

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    Re: 8002i Jam 6510

    Quote Originally Posted by stevee104 View Post
    Regional tech came down yesterday and saw what it was doing
    and had no answer . Said he would let me know if and when
    there a solution for this.
    If you could PM me your techs name, Ill have mine get in touch weve never been able to see it jam.
    Hope that helps !
    -Tony


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  7. #7
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    Re: 8002i Jam 6510

    I've had one with intermittent J-6510. But, the symptom I was dealing with, was that the copies were crashing into each other. Meaning, page 1 exited but before it had a chance to settle in the staple tray page 2 crashed into it. The problem was that Paddle A was already worn, not catching page 1 hanging up a bit. It was also on a machine with less than 400k. Check it out and make sure he paddles are squared at the ends not slightly curved/worn. Good Luck

  8. #8
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    Re: 8002i Jam 6510

    Ok thanks will take a look at it next trip there.

  9. #9
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    Re: 8002i Jam 6510

    What solved this problem?

    We have a 5052ci with a DF-7110 doing intermittent Jam 6510.

  10. #10
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    8002i  Jam 6510

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    Re: 8002i Jam 6510

    Quote Originally Posted by nathicana View Post
    What solved this problem?

    We have a 5052ci with a DF-7110 doing intermittent Jam 6510.
    different machine.. please start your own NEW thread.

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