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  1. #1
    Technician 500+ Posts
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    FS 3640 toner stuck

    I have an FS-3640MFP with a toner cartidge stuck. Cannot get it out. Release lever works. The right side is stuck. Trying to disassemble but never done it and manual no help. Any ideas?

  2. #2
    Senior Tech 250+ Posts
    FS 3640 toner stuck


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    Re: FS 3640 toner stuck

    Pry on right side with straight screwdriver.

  3. #3
    Technician 500+ Posts
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    Re: FS 3640 toner stuck

    Quote Originally Posted by tech28 View Post
    Pry on right side with straight screwdriver.
    I finally got frustrated and did just that. It was stuck and the left side as you look at it in the machine. I forced it out. Glad I didn't break anything other than the empty toner cartridge. The new cartridge goes in ok and comes out ok.

  4. #4
    Senior Tech 250+ Posts
    FS 3640 toner stuck


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    Re: FS 3640 toner stuck

    Have had that happen on a handful of those machines, nothing broken, nothing out of place, just wont come out, ?, strange birds they are. Like the toner add problem.

  5. #5
    Technician protec's Avatar
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    Re: FS 3640 toner stuck

    I find it's usually because the user doesn't have the cartridge completely seated and forces the lever into position, jamming the lock mechanism.

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