Morning all
I recently attended a FS_C8520 which kept requesting black toner. I found that the toner shutter door plate which sits under the black toner cartridge was broken away which resulted in the toner not dropping down to the pump. So I removed the shutter door from the toner and removed the shutter door plate from the machine but it still requests black toner. Genuine toner in use.
There is also a clinking type noise when it tries to add toner and when running.
I assume the pump is making the clinking noise and wanted to see if this was an easy replaceable part?
I have experience on replacing the toner pumps on Ricoh MPC2800 series and know that is straight forward - 20 mins job there abouts.
I also wondered if it has caused damage to the gears that turn the toner and dev?
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