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  1. #1
    Technician
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    Jan 2017
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    Question Kyocera Taskalfa 300i grey stripe on back of print

    Hello Techs!

    I'm having some trouble with one of our Taskalfa 300i units. The problem is that the prints come out with an ugly grey stripe/smudge on the back. The attachment will tell you more. If you have had similar issues please relate.

    With Regards,
    GOA
    Attached Files Attached Files

  2. #2
    Technician
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    Re: Kyocera Taskalfa 300i grey stripe on back of print

    hello, you have found a solution ?

    Quote Originally Posted by GOA View Post
    Hello Techs!

    I'm having some trouble with one of our Taskalfa 300i units. The problem is that the prints come out with an ugly grey stripe/smudge on the back. The attachment will tell you more. If you have had similar issues please relate.

    With Regards,
    GOA

  3. #3
    Technician
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    Jan 2017
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    Re: Kyocera Taskalfa 300i grey stripe on back of print

    Hello there!

    Unfortunately, no! We suspected there was poor contact between the high voltage panel and the transfer roller-neutralizing brush. We cleaned all the contacts, joinings, but to no avail. Also changed the transfer roller, drum unit+developer unit, also nothing. If you have useful advice concerning the matter, please share.
    Last edited by GOA; 05-17-2018 at 03:10 PM.

  4. #4
    Senior Technician Step's Avatar
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    Re: Kyocera Taskalfa 300i grey stripe on back of print

    Two possible causes for the problem.

    1. Replace transfer charge roller
    2. Replace developer unit

    Make sure latest firmware installed.

    Sent from my SM-G935F using Tapatalk

  5. #5
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    Re: Kyocera Taskalfa 300i grey stripe on back of print

    We changed both the transfer charge roller, and developer unit. Made no difference unfortunately.
    Please share if any of you guys have more ideas concerning this issue. Does anyone think the high voltage panel is worth changing too?

    Good day to you all,
    GOA
    Last edited by GOA; 05-28-2018 at 02:01 PM.

  6. #6
    Technician
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    Re: Kyocera Taskalfa 300i grey stripe on back of print

    Quote Originally Posted by GOA View Post
    We changed both the transfer charge roller, and developer unit. Made no difference unfortunately.
    Please share if any of you guys have more ideas concerning this issue. Does anyone think the high voltage panel is worth changing too?

    Good day to you all,
    GOA
    I’m curious, what happens when you duplex?


    Sent from my iPhone using Tapatalk

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