KM 2552ci - C4201 error

[copier tech]

Hi all,

Facing error C4201 on a 2552ci with just 50k on it.

I updated the firmware & checked the laser connections as sugested the the manual, no luck.

I’ve ordered a new laser unit.

Any other sugestions please!?

[blackcat4866]

Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=

[copier tech]

Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=

Thanks for your reply.

I removed & checked the transfer unit while on site.

Any door switches in particular? as i'm not getting any 'door open' message, machine comes to a ready state it's only when I do a copy or print the error appears.

[craigster]

here is something I found on Kyocera site!!

[copier tech]

here is something I found on Kyocera site!!

Awesome, thanks

[copier tech]

did you find out what the issue was

Hi,

I replaced the laser unit this resolved the issue.

We sent it back under warranty.