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  1. #1
    Senior Tech 100+ Posts giddyupngo's Avatar
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    Bypass Non-Genuine Toner message for M2535dn?

    Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

    Thanks!

  2. #2
    Field Supervisor 500+ Posts
    Bypass Non-Genuine Toner message for M2535dn?


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    Re: Bypass Non-Genuine Toner message for M2535dn?

    Quote Originally Posted by giddyupngo View Post
    Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

    Thanks!
    No! The customer has to use OEM toner or a compatible with the correct RFID chip!

  3. #3
    teacher-guide-expert-guru 2,500+ Posts
    Bypass Non-Genuine Toner message for M2535dn?

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    Re: Bypass Non-Genuine Toner message for M2535dn?

    If you put the printer in sleep mode instead off, everything will be fine.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  4. #4
    Senior Tech 250+ Posts
    Bypass Non-Genuine Toner message for M2535dn?

    Ctl-Alt-Del's Avatar
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    Re: Bypass Non-Genuine Toner message for M2535dn?

    Quote Originally Posted by giddyupngo View Post
    Hi, we have a customer using 3rd party toner, every time they turn on the machine they have to hold down stop and ok for 3 seconds to clear the message. Is there any way to turn off this message permanently?

    Thanks!

    No, why make it easier for them to make your job harder? Sell them some OEM toner.

  5. #5
    Senior Tech 100+ Posts
    Bypass Non-Genuine Toner message for M2535dn?

    Scott's Avatar
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    Re: Bypass Non-Genuine Toner message for M2535dn?

    agree they just voided their warranty if there was any and these machine will blow out a DV unit, it's not if but when

  6. #6
    Senior Tech 100+ Posts giddyupngo's Avatar
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    Re: Bypass Non-Genuine Toner message for M2535dn?

    Thanks everyone, I was pretty sure there was no way to bypass it. It isn't my call to decide on OEM vs. generic toner. I just have to play with the cards I'm dealt. Have a great weekend.

  7. #7
    Senior Tech 100+ Posts daveh12's Avatar
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    Re: Bypass Non-Genuine Toner message for M2535dn?

    can hoover out those devs if there is any issues with non-OEM toners anyways

  8. #8
    Senior Tech 250+ Posts
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    Re: Bypass Non-Genuine Toner message for M2535dn?

    That message has nothing to do with this device or the toner powder quality. It's all bout the rfid chip. If you can get some and hire a person to swap them, you're all good

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