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  1. #1
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    Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    Hello !
    Its the second time I have TK 5500i Copier , that both went to diferent customers and few days later the client call me saying that the machine doesnt show anything in the panel "Blank" but we can ear the printer working ...
    Allready search in Forum and everybody says that its the MAIN BOARD ...
    Can anyone send me by PM the Bulletin Technique about that ? (I heard in forum) and I have all firmwares but no Bulletin Techniques ...
    Regards


  2. #2
    Master Of The Obvious 10,000+ Posts
    Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    I don't know what this "Bulletin Technique" is. Are you asking how to load firmware? How to back up user data? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    If I remember right. There was a problem with the main boards on the machines when they first came out, they came out with an updated board to prevent the blank screen from happening. There is probably a bulletin on this.


  4. #4
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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    Quote Originally Posted by Tonerkiller View Post
    If I remember right. There was a problem with the main boards on the machines when they first came out, they came out with an updated board to prevent the blank screen from happening. There is probably a bulletin on this.
    please friends, kindly help us for the bulletin code number if you have an idea.This problem is also affecting me seriously


  5. #5
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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    You may have a loose connector. See step 14 in the attachment. The wide FFC cable can come loose from shock and cause this symptom. Be careful with the lock on the connector

    Attached Files Attached Files

  6. #6
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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    Allready tried ONE PANEL from 100% working machine but no luck ... Still dead ...
    Quote Originally Posted by nathicana View Post
    You may have a loose connector. See step 14 in the attachment. The wide FFC cable can come loose from shock and cause this symptom. Be careful with the lock on the connector



  7. #7
    Master Of The Obvious 10,000+ Posts
    Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    blackcat4866's Avatar
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    Re: Kyocera Taskalfa 3500i/4500i/5500i Panel Issue Dead

    Did you attempt to load firmware after installing the op panel? I didn't think this needed saying, but you must re-load firmware when installing any Kyocera circuit board. It's a sure way to create a firmware level conflict when you install a board with a different level of firmware. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

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