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  1. #1
    Senior Tech 100+ Posts johnny32's Avatar
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    Taskalpha 3051ci print quality

    Hi all

    Was wondering if anyone has come across the print quality issue i am having intermittently on a utax 3005ci\Taskalpha 3051ci.
    To date the charge roller and transfer belt have been changed and the issue dissappears but is one of thoses that comes back every now and then but is usually gone by the time we arrive on site and cant get to recreate the issue.
    Please see the attached as an example of the issue. The back round of the page should be cream not multicoloured

    20180731163647426.pdf

  2. #2
    Master Of The Obvious 10,000+ Posts
    Taskalpha 3051ci print quality

    blackcat4866's Avatar
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    Re: Taskalpha 3051ci print quality

    Does the magenta background extend out the edge of the paper, through the voids? Did you do a color calibration after either of these parts replacements? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 10,000+ Posts
    Taskalpha 3051ci print quality

    Phil B.'s Avatar
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    Re: Taskalpha 3051ci print quality

    Quote Originally Posted by johnny32 View Post
    Hi all

    Was wondering if anyone has come across the print quality issue i am having intermittently on a utax 3005ci\Taskalpha 3051ci.
    To date the charge roller and transfer belt have been changed and the issue disappears but is one of those that comes back every now and then but is usually gone by the time we arrive on site and cant get to recreate the issue.
    Please see the attached as an example of the issue. The back round of the page should be cream not multi-colored

    20180731163647426.pdf
    you changed out the belt ... did you run the calibrations needed when installing new?

  4. #4
    Service Manager 10,000+ Posts
    Taskalpha 3051ci print quality

    Phil B.'s Avatar
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    Re: Taskalpha 3051ci print quality

    Quote Originally Posted by blackcat4866 View Post
    Does the magenta background extend out the edge of the paper, through the voids? Did you do a color calibration after either of these parts replacements? =^..^=

    Sorry BC I didn't read when you had asked this... I wouldn't have bothered.

  5. #5
    Senior Tech 100+ Posts
    Taskalpha 3051ci print quality

    Scott's Avatar
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    Re: Taskalpha 3051ci print quality

    Toner curve adj, if that doesn't fix it a Magenta DV unit

  6. #6
    Senior Tech 100+ Posts johnny32's Avatar
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    Re: Taskalpha 3051ci print quality

    Quote Originally Posted by Scott View Post
    Toner curve adj, if that doesn't fix it a Magenta DV unit
    All install cslibrations done for the units and all sky shots of dev units ok.

  7. #7
    Senior Tech 250+ Posts Ropariva's Avatar
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    Re: Taskalpha 3051ci print quality

    For some reason I’m unable to view PDFs, but you problem sounds like a common one we see here when it rains.
    We have found all the TA series with the long life consumables don’t tolerate dampness or humidity.
    In these cases we would run a couple of drum and dev refreshes, calibrate etc, and if it recovers ok we then fit the dehumidifier under the trays and turn them on (U327 mode 2. )
    Sometimes we have found the drums are unrecoverable and just have to be replaced.
    All the old generation had these dehumidifiers as standard but now they are an option.
    The new models have heaters built into the drum/dev area which can be turned on thru the control panel.

  8. #8
    Senior Tech 100+ Posts daveh12's Avatar
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    Re: Taskalpha 3051ci print quality

    run AC Calibration in U464 everytime you visit these machines to avoid this exact issue. if you run it now after checking the magenta unit it should be fine. no need to replace. what count is on the Developer?

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