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  1. #11
    Field Supervisor 500+ Posts
    Copystar (Kyocera) CS 3035  Say "processing" when in print mode


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    Re: Copystar (Kyocera) CS 3035 Say "processing" when in print mode

    If the unit works normally without the network cable connected, you definitely have a bad print job being sent to the unit. Remember that the Windows spooler will re-submit a print job good or bad once the unit is reset. Until you delete the bad print job from the computer/server print queue it is just resent and causes the same problem again and again! Most IT people have no clue as to how the print queue works and just blame the unit.

  2. #12
    Service Manager 10,000+ Posts
    Copystar (Kyocera) CS 3035  Say "processing" when in print mode

    Phil B.'s Avatar
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    Re: Copystar (Kyocera) CS 3035 Say "processing" when in print mode

    Quote Originally Posted by blackcat4866 View Post
    I find it entertaining to have to explain some of these things to the folks that should already know them.
    or after an hour and a half asking the IT just to give ME access to I can get back to MY shop before 1800hrs! and have it fixed.

  3. #13
    Master Of The Obvious 10,000+ Posts
    Copystar (Kyocera) CS 3035  Say "processing" when in print mode

    blackcat4866's Avatar
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    Re: Copystar (Kyocera) CS 3035 Say "processing" when in print mode

    Quote Originally Posted by Phil B. View Post
    or after an hour and a half asking the IT just to give ME access to I can get back to MY shop before 1800hrs! and have it fixed.
    I don't have that argument anymore. You changed the password ... that's fine. You won't tell me what it is? that's fine. Let me know when you change your mind. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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