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  1. #1
    Senior Tech 500+ Posts kuby's Avatar
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    Ecosys M2540dw - parallel adjustment ?

    Is there a parallelogram image adjustment for this printer? Copies from glass and DF come out shewed - out of parallel. Tried making sure the paper cassette was OK, no help. This is a new machine. some pages worst than others but it is always there. More noticeable on full page scans, look at the bottom and tops. Usually off 2 - 3 mm.

    Checked the scanner carriage - OK. Checked paper tray - OK.

    Thanks

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    Last edited by kuby; 1 Week Ago at 08:26 PM.

  2. #2
    Field Supervisor 500+ Posts Geo's Avatar
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    Re: Ecosys M2540dw - parallel adjustment ?

    Quote Originally Posted by kuby View Post
    Is there a parallelogram image adjustment for this printer? Copies from glass and DF come out shewed - out of parallel. Tried making sure the paper cassette was OK, no help. This is a new machine. some pages worst than others but it is always there. More noticeable on full page scans, look at the bottom and tops. Usually off 2 - 3 mm.

    Checked the scanner carriage - OK. Checked paper tray - OK.

    Thanks
    How are the internal prints ? Any difference from the MPT?


  3. #3
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Ecosys M2540dw - parallel adjustment ?

    The sample page is a internal print.


  4. #4
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    Re: Ecosys M2540dw - parallel adjustment ?

    Nothing found in manuals, bulletins, QA's or on Astea but the only thing that comes to mind off hand is the scanner lamp ass'y. Is it square to the scanner frame or has it been jarred slightly askew?


  5. #5
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Ecosys M2540dw - parallel adjustment ?

    Scanner looks fine and is seated correctly and moves freely. This is a replacement for the other one we ordered because the first one was doing the same thing.


  6. #6
    Field Supervisor 500+ Posts Geo's Avatar
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    Re: Ecosys M2540dw - parallel adjustment ?

    Quote Originally Posted by kuby View Post
    The sample page is a internal print.
    If internal prints are skewed , then you can eliminate the scanner or glass they don't come into play when doing an internal print..


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