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  1. #1
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    KM5050 Condensed copy

    Not sure how to describe this problem. Please see attached images. Affects mostly A3 prints and copies.copy3.jpgcopy2.jpgcopy1.jpg1.original.jpg

  2. #2
    Senior Tech 250+ Posts
    KM5050 Condensed copy


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    Re: KM5050 Condensed copy

    Quote Originally Posted by cokwax View Post
    Not sure how to describe this problem. Please see attached images. Affects mostly A3 prints and copies.copy3.jpgcopy2.jpgcopy1.jpg1.original.jpg
    More info please, we've all seen similar defects before but what are we looking at? is it a print issue or a defect with the scan? what have you tried doing already? how often does it happen?

  3. #3
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    Re: KM5050 Condensed copy

    Quote Originally Posted by Ctl-Alt-Del View Post
    More info please, we've all seen similar defects before but what are we looking at? is it a print issue or a defect with the scan? what have you tried doing already? how often does it happen?

    Scans Ok. Its a print issue. All A3 prints affected. A4 only trailing 1.5inch slightly affected.

  4. #4
    Field Supervisor 500+ Posts
    KM5050 Condensed copy


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    Re: KM5050 Condensed copy

    I've seen this issue caused by a drum drive problem before. But not on this series.

  5. #5
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    Re: KM5050 Condensed copy

    Problem Identified. Found a broken left door locking tab. Transfer roller not pressing well against the drum to drive paper through.

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