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  1. #1
    Field Supervisor 500+ Posts
    Copystar 3500i Job accounting management won't work with a Mac System


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    Copystar 3500i Job accounting management won't work with a Mac System

    This customer want to count all copies with each lawyer they have in there office. The computer tech working on this says that he cannot get a mac system to ask for a passcode. Windows 10 works fine. The drivers are on the server. The machine is set to local. Maby this makes a difference. Is there a work around for this. Thanks for any help !!


  2. #2
    Senior Tech 100+ Posts Qball's Avatar
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    Re: Copystar 3500i Job accounting management won't work with a Mac System

    I donít have a ton of experience with Macs but I think that they donít use pop ups for account codes. You will embed the code in the driver either through creating a preset or through cups. Youíll want to verify that theyíre using the proper driver and not a generic postscript or air print driver.


    Sent from my iPhone using Tapatalk


  3. #3
    Master Of The Obvious 10,000+ Posts
    Copystar 3500i Job accounting management won't work with a Mac System

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    Re: Copystar 3500i Job accounting management won't work with a Mac System

    Quote Originally Posted by Qball View Post
    I donít have a ton of experience with Macs but I think that they donít use pop ups for account codes. You will embed the code in the driver either through creating a preset or through cups. Youíll want to verify that theyíre using the proper driver and not a generic postscript or air print driver.


    Sent from my iPhone using Tapatalk
    Exactly ... what he said. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 500+ Posts
    Copystar 3500i Job accounting management won't work with a Mac System


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    Re: Copystar 3500i Job accounting management won't work with a Mac System

    You won't be able to get to the code entry until you have a document up to be printed. You will have to set a code there and either save as a preset or change each print job.


  5. #5
    Field Supervisor 500+ Posts
    Copystar 3500i Job accounting management won't work with a Mac System


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    Re: Copystar 3500i Job accounting management won't work with a Mac System

    Thanks so much for the comments !!!... Think he is going to work on this today....


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