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Thread: KFS

  1. #1
    Field Supervisor 500+ Posts ntbann's Avatar
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    KFS

    Anyone know of a way to clear the KFS setting on a Kyo printer? On the MFPs you can execute 520 to clear.

  2. #2
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    Re: KFS

    I have not tried it, but my guess is that you would go to the web page and delete the info.

  3. #3
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: KFS

    No. That doesnt work on the MFPs or the printers.

  4. #4
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    Re: KFS

    I would go to KFS website delete the account then turn off remote services via command center but you have to have admin rights for the KFS website to delete the account. assuming the customer no longer wants KFS on there product.

  5. #5
    Field Supervisor 500+ Posts
    KFS


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    Re: KFS

    Quote Originally Posted by ntbann View Post
    Anyone know of a way to clear the KFS setting on a Kyo printer? On the MFPs you can execute 520 to clear.
    How about just turning remote services off either through the webpage or the systems menu?

  6. #6
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: KFS

    All that does is either turn it off or on. It does not clear all of the KFS info from the machine. On MFPs when you run a 520 it clears all of the KFS access code so it can be re-entered. The printers have no 520.

  7. #7
    Technician FriendlyTech's Avatar
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    Re: KFS

    In KFS click the down arrow on the top right where it says devices (right beside help), click product downloads and download the device registration diagnostic tool, you can unregister a device using that.

  8. #8
    Technician tec966's Avatar
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    Re: KFS

    You have to "archive" the selected device

  9. #9
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    KFS

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    Re: KFS

    Just recently had a Kyocera Printer that was offline and couldn't reset it, and the solution by the Technical support was to delete it from KFS and then reset to factory in the Command Center. Worked! The settings that were greyed out, came back and I was allowed to enter the URL and access code.

  10. #10
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    Re: KFS

    Quote Originally Posted by dschultz31 View Post
    Just recently had a Kyocera Printer that was offline and couldn't reset it, and the solution by the Technical support was to delete it from KFS and then reset to factory in the Command Center. Worked! The settings that were greyed out, came back and I was allowed to enter the URL and access code.
    I thinkt he route mentioned above, of using DRDT to "deregister" the device would be a much smaller headache than doing a factory reset and having to do a fresh setup

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