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  1. #1
    Service Manager 2,500+ Posts
    M3040DN Keeps saying adding toner

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    M3040DN Keeps saying adding toner

    Hi all,

    I went to this one today, the fault was large white voids, the dv unit was empty I can see the blank area of no toner on the roller the machine is not asking for a toner.
    I fitted a new toner the machine started to add toner but after 5 mins still asks for toner, powered off/on machine starts adding again then goes into a loop & asks for toner again!? Any ideas!?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  2. #2
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    Re: M3040DN Keeps saying adding toner

    Check the toner opening, had a few that it left a film over it, and also open and close the rear fuser door.

  3. #3
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    Re: M3040DN Keeps saying adding toner

    Replace the developer clutch.

    dev clutch.jpg

  4. #4
    Technician RobertOB's Avatar
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    Re: M3040DN Keeps saying adding toner

    Check for a Blockage in the Feed assembly (Hopper) as well. We had a similar issue in our shop a couple of months back, and the hopper was blocked and had to be manually cleaned out.

  5. #5
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    Re: M3040DN Keeps saying adding toner

    Two questions
    -which toner you inserted
    - which drum is inside the machine.
    please take a pciture, most likely one of those is wrong.

  6. #6
    Service Manager 2,500+ Posts
    M3040DN Keeps saying adding toner

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    Re: M3040DN Keeps saying adding toner

    Quote Originally Posted by taskalfaman View Post
    Two questions
    -which toner you inserted
    - which drum is inside the machine.
    please take a pciture, most likely one of those is wrong.
    TK-3150 Toner & DK-3100 drum.

    I can see the toner botter is not turning but the drive gear is!?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
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    Re: M3040DN Keeps saying adding toner

    drum is wrong type
    must be DK-3150.

    have fun

  8. #8
    Service Manager 2,500+ Posts
    M3040DN Keeps saying adding toner

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    Re: M3040DN Keeps saying adding toner

    Quote Originally Posted by taskalfaman View Post
    drum is wrong type
    must be DK-3150.

    have fun
    Is that right!?

    Kyocera DK-3100, Drum Unit, FS-2100, M3040, M3540- Original
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  9. #9
    Service Manager 2,500+ Posts
    M3040DN Keeps saying adding toner

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    Re: M3040DN Keeps saying adding toner

    Quote Originally Posted by Kyo fan View Post
    Replace the developer clutch.

    dev clutch.jpg
    I took the side panel off & could see this clutch driving.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  10. #10
    Service Manager 2,500+ Posts
    M3040DN Keeps saying adding toner

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    Re: M3040DN Keeps saying adding toner

    Quote Originally Posted by taskalfaman View Post
    drum is wrong type
    must be DK-3150.

    have fun

    Thanks, I think this is where i've gone wrong, previous engineer ordered the wrong drum unit.

    Correct dev is DV-3100 but drum should be DK-3150 where the logic in that!?

    However can you explain in future how I know what drum to order, my country voltage is 240v (UK)


    Eh..JPG
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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