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  1. #1
    Trusted Tech 50+ Posts Intone's Avatar
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    scanning question

    Recently we have had quite a few clients have windows updates to there windows 10 computers and lose the scan to SMB ...is there any other way to connect for net work scanning to get around this ? ...just trying to exhaust all possibilities before we tell the customer it wont work ... one client has a Kyocera 300i ...another has the 2560 ...any help or suggestions are appreciated ...if there are no other setups available then so be it ...


    Thank you for your time ....Maurice

  2. #2
    Service Manager 2,500+ Posts
    scanning question

    Phil B.'s Avatar
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    Re: scanning question

    Quote Originally Posted by Intone View Post
    Recently we have had quite a few clients have windows updates to there windows 10 computers and lose the scan to SMB ...is there any other way to connect for net work scanning to get around this ? ...just trying to exhaust all possibilities before we tell the customer it wont work ... one client has a Kyocera 300i ...another has the 2560 ...any help or suggestions are appreciated ...if there are no other setups available then so be it ...
    Thank you for your time ....Maurice
    check the service portal.. there should be new firmware for the SMB1vs2 issue. Win10 has blocked SMB1

  3. #3
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    Re: scanning question

    I do believe that you can go into windows system and turn it back on.
    I recently asked the help desk at kyocera that question and he said you cant use smb 1 anymore on older models. Basically he said this is the way to get customers out of the old into the new. Google it and you might have your answer, its a big topic now

  4. #4
    Senior Tech 250+ Posts
    scanning question

    copiertec's Avatar
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    Re: scanning question

    On older machines, such as the ones you mention, FTP or email are you only viable options for scanning, due to the fact that Microsoft is turning off smbv1. I know it may be tempting to turn it back on, but I would not advise it because you will be opening up your PC to viruses that attack through SMB1 port.

  5. #5
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: scanning question

    Use filezilla server

  6. #6
    Service Manager 2,500+ Posts
    scanning question

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    Re: scanning question

    Update the firmware or you can simply re-enable SMB1 in Windows programs & features. Don't be put off with all the scaremongering about SMB v1 being a security risk, it's done OK for decades.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
    Service Manager 2,500+ Posts
    scanning question

    Phil B.'s Avatar
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    Re: scanning question

    Quote Originally Posted by copier tech View Post
    Update the firmware or you can simply re-enable SMB1 in Windows programs & features. Don't be put off with all the scaremongering about SMB v1 being a security risk, it's done OK for decades.
    Yes BUT the threats are just coming to the surface.. There was a industry report on here *1 yr?* that covered..smb1 and other network threats

    Sent from my SM-G960U using Tapatalk

  8. #8
    Senior Tech 250+ Posts ntbann's Avatar
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    Re: scanning question

    Also if you turn SMB1 on your customers PC and they get hacked you are setting yourself up for a sweet lawsuit.

  9. #9
    Senior Tech 250+ Posts ntbann's Avatar
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    Re: scanning question

    Quote Originally Posted by kuby View Post
    Try is and see if it helps..

    Go to windows control panel
    Program and Features
    On the left pane Click Turn Windows feature on / off
    Find SMB client tab
    check all on server and client option
    apply and restart the computer.
    your are done
    You must not care about your customers security. How everyone forgets. Wanacry came in on SMB1.

  10. #10
    Service Manager 2,500+ Posts
    scanning question

    copier tech's Avatar
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    Re: scanning question

    Quote Originally Posted by ntbann View Post
    You must not care about your customers security. How everyone forgets. Wanacry came in on SMB1.
    I only do this at the banks, government & military sites.........

    My local church no fully locked down SMB v1 disabled.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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