Recent Win7 Scan issue

[qtech]

Greetings all,
Yesterday, January 9 2018, I had a dozen customers call with the always fun "unable to scan" issue. Hmm, a dozen accounts all at once? Seeing that Microsoft had sent out a Win7/Server2008 update the night before (KB4481480), I was sure that this was the cause. Unable to quickly work around this problem (error 1102), I resorted to 'System Restore' to January 5, which got everyone up & scanning once again.

This evening, I noticed through 'Programs & Features' my updated Win7 Professional on my office PC now shows a 'Scan Management' unchecked box; if I check this will it fix everyone's problem? (Ala, checking 'all' the SMB boxes for the Win10 update months ago)

If not, has anyone figured out a hard fix for this situation? Win10 does not seem to be affected by this latest update, and I'm sure that my System Restore procedure for the Win7 machines is just a temporary remedy.

Thanks in advance,
Chris

[tmaged]

Windows 7 users report network errors after January update | IT PRO

Hopefully they'll get it fixed quick.

[copier tech]

Greetings all,
Yesterday, January 9 2018, I had a dozen customers call with the always fun "unable to scan" issue. Hmm, a dozen accounts all at once? Seeing that Microsoft had sent out a Win7/Server2008 update the night before (KB4481480), I was sure that this was the cause. Unable to quickly work around this problem (error 1102), I resorted to 'System Restore' to January 5, which got everyone up & scanning once again.

This evening, I noticed through 'Programs & Features' my updated Win7 Professional on my office PC now shows a 'Scan Management' unchecked box; if I check this will it fix everyone's problem? (Ala, checking 'all' the SMB boxes for the Win10 update months ago)

If not, has anyone figured out a hard fix for this situation? Win10 does not seem to be affected by this latest update, and I'm sure that my System Restore procedure for the Win7 machines is just a temporary remedy.

Thanks in advance,
Chris

Most copier manufacturers have released firmware to support SMB 2/3 so no need to SMB v1

[Rlcdrew]

So far the only fix that's worked for me is uninstalling the 01/2019 security updates.