Well just an update to everyone ...we finally got out there today to check everything ...apparently there were several different drivers installed ...on 5 work stations in the entire office they all had different drivers ... There IT guy was a nightmare to work with from the start so no surprise there ...once we got them all done with the correct KX driver ... we set the driver settings to KPDL and at the copier printer settings ...also did latest firmware updates ...client test printed problem files and they printed perfect .... thanks everyone for your input it was truly and greatly appreciated ...


Maurice