Just saw this message on a Taskalfa 8002i. The firmware is current. Anyone else. The staples were empty. Maybe a firmware bug?
Sent from my XT1635-01 using Tapatalk
Just saw this message on a Taskalfa 8002i. The firmware is current. Anyone else. The staples were empty. Maybe a firmware bug?
Sent from my XT1635-01 using Tapatalk
WOW that's a new one
I've seen piles of staples in those finishers. Maybe the machine knows more than the engineer?
I'm wondering...Do you have a hole punch unit? If you do and you change the word punch to staple , it would make sense. Perhaps the firmware got the words transposed.
I have confirmed this issue on 2 other 8002. Both had latest firmware. Looks like a bug.
Sent from my XT1635-01 using Tapatalk
I have it also on 2 7002i's with DF7110. Hotline wasn't helpful. Ordering staple unit and finisher control pwb.
Might a punch hole be caught under the punch unit(optical sensor facing down toward hole waste container) and typo in firmware saying staple?
I catch myself mixing up staple and hole punch in my speech all the time
Had the same problem when a new 8002i ran out of staples, customer replaced staples and waste staple box full appeared, downgraded firmware and message disappears, definitely a bug in the latest version of firmware ver.4.03.0030.
Fixed both machines with the message by also downgrading firmware. Have 1 stapler that is bad however, now doesn't recognize staple present. Awaiting replacement.
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