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  1. #1
    Trusted Tech 50+ Posts
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    Staple waste box is full

    Just saw this message on a Taskalfa 8002i. The firmware is current. Anyone else. The staples were empty. Maybe a firmware bug?

    Sent from my XT1635-01 using Tapatalk

  2. #2
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    Staple waste box is full

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    Re: Staple waste box is full

    WOW that's a new one

  3. #3
    Senior Tech 250+ Posts ntbann's Avatar
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    Re: Staple waste box is full

    I've seen piles of staples in those finishers. Maybe the machine knows more than the engineer?

  4. #4
    Field Supervisor 500+ Posts Geo's Avatar
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    Re: Staple waste box is full

    I'm wondering...Do you have a hole punch unit? If you do and you change the word punch to staple , it would make sense. Perhaps the firmware got the words transposed.

  5. #5
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    Re: Staple waste box is full

    I have confirmed this issue on 2 other 8002. Both had latest firmware. Looks like a bug.

    Sent from my XT1635-01 using Tapatalk

  6. #6
    Senior Tech 250+ Posts DavePo's Avatar
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    Re: Staple waste box is full

    I have it also on 2 7002i's with DF7110. Hotline wasn't helpful. Ordering staple unit and finisher control pwb.

  7. #7
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    Re: Staple waste box is full

    Quote Originally Posted by DavePo View Post
    I have it also on 2 7002i's with DF7110. Hotline wasn't helpful. Ordering staple unit and finisher control pwb.
    I wouldn't replace anything. It's definitely firmware. Just updated a 6002 and it did not have this issue. Reported to my Kyocera rep.

    Sent from my XT1635-01 using Tapatalk

  8. #8
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    Re: Staple waste box is full

    Might a punch hole be caught under the punch unit(optical sensor facing down toward hole waste container) and typo in firmware saying staple?

    I catch myself mixing up staple and hole punch in my speech all the time

  9. #9
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    Re: Staple waste box is full

    Had the same problem when a new 8002i ran out of staples, customer replaced staples and waste staple box full appeared, downgraded firmware and message disappears, definitely a bug in the latest version of firmware ver.4.03.0030.

  10. #10
    Senior Tech 250+ Posts DavePo's Avatar
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    Re: Staple waste box is full

    Fixed both machines with the message by also downgrading firmware. Have 1 stapler that is bad however, now doesn't recognize staple present. Awaiting replacement.

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