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M6026CDN asking for cyan toner
Hi all,
I have a M6026CDN that shows toner empty, I fitted a new one the same issue.
I have fitted a new dv unit this resolved the issue but the next day the fault returned.
Am I looking at replacing the toner motor or hopper etc?
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Re: M6026CDN asking for cyan toner
Reading the parts manual, is there a separate toner motor for each colour, or does this come with the main drive?
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Re: M6026CDN asking for cyan toner
I believe they are separate but a pain in the ass as you have to strip down the entire unit. I see you have replaced the dev unit, that was my suggestion, have you input the new developing unit # into the mfp? Have you tried a different transfer belt? I have had those give me issues of not adding the toner.
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Re: M6026CDN asking for cyan toner
Yes replaced the cyan dev unit, its now asking for black toner but thats new, have had all devs & drums out a few times now its asking for cyan again!
I’ve got a new transfer unit on order.
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Senior Tech
100+ Posts
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Re: M6026CDN asking for cyan toner
+1 on the transfer belt not passing through the toner.
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Trusted Tech
50+ Posts
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- 13
Re: M6026CDN asking for cyan toner
Check auger in transfer belt that is responsible for adding toner. These tend to break (plastic). In my experience, ours usually start with asking for yellow toner repeatedly. But I would go with transfer belt next.
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