Taskalfa 3550ci paper jam

[stern.detmold.32756]

Hi everyone,

i have a Kyocera Taskalfa 3550ci, wich produces a paperjam randomly after a few pages. It is moved from the paper cassette like 1cm into the transer roll unit, but it nearly doesnt move at all, just this 1cm from the paper cassette. I already checked the transfer rolls, cleaned them. Additionaly, the problem appears in cassette 1 and 3, exact same problem. Could there may be a problem with the mechanism that moves the transfer rolles? Or has anyone a tip maybe what i could do?

Thanks in regards

[blackcat4866]

It would help to know the jam codes. Any errors stored? =^..^=

[dalewb74]

you mentioned tray 1 and 3. does it also do it out of tray 2? what paper sizes are in each tray?

[blackcat4866]

Still no jam codes? You must have to travel a great distance to that service call. =^..^=

[Drewsup]

first thing on this model is check the 4 white rollers at bottom of conveying unit, are the rear 2 pushed out further than the front? this indicates broken roller mount,
second is the clutches, there are 3 in that conveying unit that like to rust out.
Third is the 2 sensors below the reg roller, make sure the cut out in the convey unit is blown out/clear of paper dust
last is the drive unit on rear of machine, again, the same clutches used in convey unit are in the drive unit also, rust, rust,rust

[Phil B.]

looks like the OP has fallen off the planet!