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Thread: C6400

  1. #1
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    C6400

    please how will i reset error code c6400 for kyocere fs 1116, i try to enter the maintenance mode by pressing 10871087 so that i can use 163 to reset but no respond. please friendsi need your assistant

    Thanks
    quitech

  2. #2
    Master Of The Obvious 10,000+ Posts
    C6400

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    Re: C6400

    Do you know what a zero-cross error is? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: C6400

    Quote Originally Posted by blackcat4866 View Post
    Do you know what a zero-cross error is? =^..^=
    I don't know, please teach me, no body is perfect

  4. #4
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    C6400

    blackcat4866's Avatar
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    Re: C6400

    To minimize the current draw of the heaters, the machine turns on the heaters in small pulses, only when the voltage is at zero (alternating current varies in a sign wave from +120v to -120v 60 times each second). If that frequency is irregular, the machine cannot accurately predict when the next zero cross will be. The machine will draw considerably more current as a consequence.

    So it's the irregular frequency of your AC power that's the problem, not anything to do with the copier. Fix the AC voltage. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts
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    Re: C6400

    Quote Originally Posted by blackcat4866 View Post
    To minimize the current draw of the heaters, the machine turns on the heaters in small pulses, only when the voltage is at zero (alternating current varies in a sign wave from +120v to -120v 60 times each second). If that frequency is irregular, the machine cannot accurately predict when the next zero cross will be. The machine will draw considerably more current as a consequence.

    So it's the irregular frequency of your AC power that's the problem, not anything to do with the copier. Fix the AC voltage. =^..^=

    Good explanation of zero cross.

  6. #6
    Service Manager 1,000+ Posts
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    Re: C6400

    If it's like an old 1810

    enter in maintenance mode

    - Press the stop/reset key, start key and the left copy exposure adjustment key in the order presented and hold them down.
    - Press the stop/reset key.
    - Enter the number of the maintenance item to be executed using the copy exposure adjustment keys or the zoom +/- keys.
    in your case : 163
    - Press the Start key

    Or is it's like an old 1820

    -Scroll System Menu
    - highlight service mode
    - press start & # together
    - press ok

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