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  1. #1
    Service Manager 1,000+ Posts tmaged's Avatar
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    Oct 2008
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    KFS Auto Toner Ordering Heads Up

    I've got this set up & working, also creating an e-agent task to auto print the sales tickets. The only issue was when the packing slips print out, they didn't have the location of the ship to, it used the sold to customer data. This doesn't help for schools etc that have multiples of the same machine in different locations.
    Here is what e-Automate had me do: switch the equipment customer to the location customer and changing the location customer to bill to the main customer.

    There are different ways to set up e-Automate, so you may not encounter this issue. Thought I would pass this along to save someone else a little time if they experience this.
    Hope that helps !
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  2. #2
    Senior Tech 100+ Posts
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    Apr 2013
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    Re: KFS Auto Toner Ordering Heads Up

    We use subgroups... Like the county school district then we name each copier with the school name, location and Tk number so our lady who fills the toner orders knows which school and toner type

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