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Senior Tech
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Kyocera non genuine toner error
I have a Kyocera M6035cidn which gives the alert message that non genuine toners are installed for the K M C, but not the yellow. But all 4 are non genuine toners and its what we have to use (please dont post about false economies and non genuine toner is rubbish etc etc, I have no control over that) Is there a way to turn off the genuine toner message, I remember on some kyocera machines you could switch off the message for good?
Can you do that on this model?
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Re: Kyocera non genuine toner error
Big fat no!!!!!!! I would try a different vendor, some have chips in them that cheat that message.
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Re: Kyocera non genuine toner error
I guess they've tightened things up. Used to just show up on the Status Page, thereby voiding warranty claims.
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Re: Kyocera non genuine toner error
No, but the message should go away after a minute. Does it continually say it?
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