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  1. #1
    Senior Tech 250+ Posts
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    Kyocera non genuine toner error

    I have a Kyocera M6035cidn which gives the alert message that non genuine toners are installed for the K M C, but not the yellow. But all 4 are non genuine toners and its what we have to use (please dont post about false economies and non genuine toner is rubbish etc etc, I have no control over that) Is there a way to turn off the genuine toner message, I remember on some kyocera machines you could switch off the message for good?

    Can you do that on this model?

  2. #2
    Trusted Tech 50+ Posts
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    Re: Kyocera non genuine toner error

    Big fat no!!!!!!! I would try a different vendor, some have chips in them that cheat that message.

  3. #3
    Service Manager 1,000+ Posts
    Kyocera non genuine toner error


    Join Date
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    Re: Kyocera non genuine toner error

    I guess they've tightened things up. Used to just show up on the Status Page, thereby voiding warranty claims.

  4. #4
    Senior Tech 100+ Posts
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    Re: Kyocera non genuine toner error

    No, but the message should go away after a minute. Does it continually say it?

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