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  1. #11
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    Re: Scan to smb 1102 erroe on a M6526cdn

    I would try looking at firewall settings.

  2. #12
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by B0265 View Post
    Sorry, my mistake. The M6526cdn is supposed to support SMB v2 from version 2PW_2F00.005.011.
    Maybe it's the firmware as it only has 002.031. Do you know if it can take the cidn firmware? As I only see registration firmware on KDA.

  3. #13
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by Trevor376 View Post
    I would try looking at firewall settings.
    I will try when I go back, and I thought about this, but why would the firewall allow the 5501i through it but not the m6526cdn?

  4. #14
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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by copiertec View Post
    I will try when I go back, and I thought about this, but why would the firewall allow the 5501i through it but not the m6526cdn?
    its coming from a different ip address. Just a thought. Smb is a pain sometimes. I had one that quit working one time and i tried everything. deleted the person out of address book and reentered same info and it started working again.

  5. #15
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by Trevor376 View Post
    its coming from a different ip address. Just a thought. Smb is a pain sometimes. I had one that quit working one time and i tried everything. deleted the person out of address book and reentered same info and it started working again.
    Agreed, SMB is a pain in the ass at times.

  6. #16
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Check the password protected sharing in the network & sharing center.
    Hope that helps !
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  7. #17
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by tmaged View Post
    Check the password protected sharing in the network & sharing center.
    Thank you, Tony, I did check to see if it on, I know on of the PC's it was off and caused issues until I turned it on. I have also made sure each computer is set to a private network as well.

  8. #18
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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by copiertec View Post
    Maybe it's the firmware as it only has 002.031. Do you know if it can take the cidn firmware? As I only see registration firmware on KDA.
    I see 'ECOSYS M6526cdn Combined Firmware Pack 11/17' available on copystarcentral. Not sure which portal you're using but I can provide you with the .zip if necessary.

  9. #19
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    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Quote Originally Posted by wragsdale View Post
    I see 'ECOSYS M6526cdn Combined Firmware Pack 11/17' available on copystarcentral. Not sure which portal you're using but I can provide you with the .zip if necessary.
    wragsdale I am using the Copystar portal on KDA Connect and I double checked, but I do not see that firmware. If you could share it with me that would be much appreciated ( I hate to open a can of worms on this post from people from India who think that they need firmware to fix maintenance related issues.)

  10. #20
    Service Manager 1,000+ Posts
    Scan to smb 1102 erroe on a M6526cdn

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    Re: Scan to smb 1102 erroe on a M6526cdn

    Thank you for all the suggestions. I received the firmware to update the mfp with ( thank you, wragsdale!), but before I installed the update I just wanted to try everything else suggested, first ( I don't know if I am just a glutton for punishment or just wanted to know if it was truly the firmware), I tried most of the suggestions first and no go still received the 1102 error, once I installed the firmware update the m6526cdn scanned with no errors. Thanks again for all the help, this is why Copytechnet is such a great resource for us techs.

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