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Thread: km 5050

  1. #11
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    Re: km 5050

    Wipe the white reference roller in the DP and make sure its white. It greys up over time and cant function.

  2. #12
    Field Supervisor 500+ Posts
    km 5050


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    Re: km 5050

    Quote Originally Posted by everestphotocopy View Post
    yes one sided works fine.... but when I try 2 sided it displays cannot use this function.

    Have you tried 2 sided original to 1 sided copy to see if it's adf or engine that is restricting duplex?

  3. #13
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    Re: km 5050

    Quote Originally Posted by darry1322 View Post
    Have you tried 2 sided original to 1 sided copy to see if it's adf or engine that is restricting duplex?
    2 sided to 1 also doesn't work.

  4. #14
    Trusted Tech 50+ Posts kjg's Avatar
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    Re: km 5050

    after you 906, What is the code displayed on the screen before 2 sided failure message posts? Most likely a bad connector on back of machine that goes to CIS. I have had a couple back in the day where the CIS failed, but usually the copies were full of random lines and garbage on second side. White reference roller possibly could be causing a white balance error if very dirty or not making full contact with CIS when closed. Just a point to check.

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