I thought this was going to be easy, its a Falcon how hard could it be right. Have a customer with a 5035 that says"Open Drawer 1, check and remove paper from inside the machine" . Well easier said then done checked no paper. Swapped drawers, feed units no change. Thought might be lift for strange reason but no change. If pull drawer one no problem can use the Mp tray or Tray 2 without a problem. Put in tray one and get the message and it won't lift the tray at all. Also of course ran 906 no change. If this were older would think be paper jammed in tray connector. Ok what did I miss I'm sure going be something easy and obvious, or at least I hope so.
Bookmarks