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  1. #1
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    DC2445 Dots on Page

    Hi everyone,

    i have a Kyocera Taskalfa 2445 which prints dots on the page. What could i do? Thanks!
    Attached Files Attached Files

  2. #2
    Field Supervisor 500+ Posts
    DC2445 Dots on Page


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    Re: DC2445 Dots on Page

    Quote Originally Posted by qwertz-support View Post
    Hi everyone,

    i have a Kyocera Taskalfa 2445 which prints dots on the page. What could i do? Thanks!

    Replace or clean the charge roller.

  3. #3
    Service Manager 5,000+ Posts
    DC2445 Dots on Page

    Phil B.'s Avatar
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    Re: DC2445 Dots on Page

    measure the distance between dots and report back

  4. #4
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: DC2445 Dots on Page

    Quote Originally Posted by Phil B. View Post
    measure the distance between dots and report back
    Yes Phil, he can skip this, BC and allan already liked darry1322 post. Which means alot as you know.
    There's an excellent explanation how to troubleshoot repetitive image defects found in KonMin site.
    It's like 50% of my skills, yet with this simple knowledge you can solve like 50% of every manufacturer's problems. Old school techs know what I'm talking about.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

  5. #5
    Service Manager 5,000+ Posts
    DC2445 Dots on Page

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    Re: DC2445 Dots on Page

    Quote Originally Posted by tsbservice View Post
    Yes Phil, he can skip this, BC and allan already liked darry1322 post. Which means alot as you know.
    There's an excellent explanation how to troubleshoot repetitive image defects found in KonMin site.
    It's like 50% of my skills, yet with this simple knowledge you can solve like 50% of every manufacturer's problems. Old school techs know what I'm talking about.
    repetitive marks have always been the mainstay in PQ/CQ problems.

    I AM OLD school..

    frankly I can't look at a .pdf or jpeg and determine the distance...

    i no longer have access to KM site.. but repetitive marks have always been explained by all manufacturers

  6. #6
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: DC2445 Dots on Page

    I would have answered the OP with the cold shoulder "get a tech response".
    The repeating distance just seems to frequent to be a drum.

    Measure the distance between your dots them work back the circumference to a diameter.

    Diameter = circumference/3.14

    That will give you an idea of the rollers in question.

    Or just wrap the paper around until the dots line up and then you have a visual idea of the roller diameter.
    Whatever

  7. #7
    Master Of The Obvious 10,000+ Posts
    DC2445 Dots on Page

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    Re: DC2445 Dots on Page

    Photographs can be kind of tricky to guess at. The photo rarely gives any indication of the size of the print media, only the proportion.

    I find it astonishing that I have to continue to ask to measure the repetitive interval. Isn't that the most basic of technician tricks? I learned the basic precepts in 4rth grade geometry, which would have been around 1971(?). And how about the guesses?: "Oh it's less than three inches..." well that narrows it down to most of the rollers in the machine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Service Manager 5,000+ Posts
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    Re: DC2445 Dots on Page

    Quote Originally Posted by blackcat4866 View Post
    Photographs can be kind of tricky to guess at. The photo rarely gives any indication of the size of the print media, only the proportion.

    I find it astonishing that I have to continue to ask to measure the repetitive interval. Isn't that the most basic of technician tricks? I learned the basic precepts in 4rth grade geometry, which would have been around 1971(?). And how about the guesses?: "Oh it's less than three inches..." well that narrows it down to most of the rollers in the machine. =^..^=
    kicking a dead horse Brother!

    remember we didn't have the internet back then so we had to use LOGIC to narrow things down.. now just jump on CTN ..ask about a problem... don't give all info and expect the "ol' heads" to figure it out for us.

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