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  1. #1
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    4002i with C6770 intermittent.

    Recent fuser. Checked all connections. Anyone actually replaced the IH unit? Just asking for a friend... Lol.

    Sent from my XT1635-01 using Tapatalk

  2. #2
    Senior Tech 1,000+ Posts kuby's Avatar
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    Re: 4002i with C6770 intermittent.

    Is the latest firmware installed? v.4.04.

  3. #3
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    Re: 4002i with C6770 intermittent.

    Quote Originally Posted by djs9164 View Post
    Recent fuser. Checked all connections. Anyone actually replaced the IH unit? Just asking for a friend... Lol.

    Sent from my XT1635-01 using Tapatalk
    Funny, looking at the troubleshooting tips, replacing fuser and IH unit were the last 2 things to try.

    Sent from my SM-G930V using Tapatalk

  4. #4
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    Re: 4002i with C6770 intermittent.

    Firmware up to date. Checked all my connections. Went through the whole flowchart in the manual.


    Sent from my XT1635-01 using Tapatalk

  5. #5
    Field Supervisor 500+ Posts
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    Re: 4002i with C6770 intermittent.

    I have seen this problem 5 or 6 times and every time the solution was a new fuser.

  6. #6
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    Re: 4002i with C6770 intermittent.

    Quote Originally Posted by Tonerkiller View Post
    I have seen this problem 5 or 6 times and every time the solution was a new fuser.
    That's some good information right there!

    Sent from my SM-G930V using Tapatalk

  7. #7
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    4002i with C6770 intermittent.

    Horologydoc's Avatar
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    Re: 4002i with C6770 intermittent.

    I've had to do an IH assy for this code on a machine that was only in the field 3 months. Heads up because the disassembly for the IH assy is not in the manual, the wires and board are not in the door any more. Take the rear cover off where the paper exits and you will see a metal box with 4 screws. Your board is now in there.

  8. #8
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    Re: 4002i with C6770 intermittent.

    This one ended up being the fuser unit. I was reluctant to replace it due to the fact it was recently done. Looks like with Kyocera you can't trust anything. Poor quality control.

    Sent from my XT1635-01 using Tapatalk

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