Taskalfa 5551ci service mode entering code changed

[Alexsiskm]

Dear Colleagues,


Someones changed service mode entering code on Taskalfa 5551ci. Any Ideas how to reset it to default without entering in service mode? If you have any scripts or Vendor access code please send PM.
BR. Alex

[Phil B.]

Dear Colleagues,


Someones changed service mode entering code on Taskalfa 5551ci. Any Ideas how to reset it to default without entering in service mode? If you have any scripts or Vendor access code please send PM.
BR. Alex

that would be covered in the service manual

[Ropariva]

At the machine create a new account in Local Authentication User Login/Job Accounting. This is described under Management in the User Guide for the machine.
Use 5500 5500 to get into here. You’ll then be able to set to Admin code back to default if you wish. Sounds like an IT person being too cautious.

[Alexsiskm]

I'm talking about the 8 digit code for entering to maintenance menu. Service engineers code. Don't mess with admin passwords or web passwords.

[copier tech]

I'm talking about the 8 digit code for entering to maintenance menu. Service engineers code. Don't mess with admin passwords or web passwords.

Who could have changed this one of your fellow techs?


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[Alexsiskm]

Yes, thats what im talking about. Some one of our competitors changed it by u010. But I cannot enter to change it back now. This is our rent machine by the way.

[Ropariva]

Yes, thats what im talking about. Some one of our competitors changed it by u010. But I cannot enter to change it back now. This is our rent machine by the way.

I’ve never seen that changed. Has to have been done by a tech.
Find them and shoot them.....or if you think that’s too harsh, just give them a good slap.
Is the machine on KFS? Can you get it onto KFS and change it once managed?

[GeneOR95]

The only way to recover from this is with the factory engineering code. If you don't have that code you will need to have a Kyocera tech rep visit the machine.

[Alexsiskm]

I thought so. Can anyone share the code, PM?

[KYO_OEM]

There is no hidden code available anymore because of foren like this.
Too often the hidden code like 30363036, 79x4x31x, or others would publiced by any technicians.
Now you need special USB key for registration procedure at the system.
Only Kyo tech can do this.
If i remember correctly, at Venus/ Gaia range this code would stored on operation panel pwb, but i am not shure by 100%.
You can try with other op panel pwb...