Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: KM-2050 voip?

  1. #1
    Senior Tech 100+ Posts
    Join Date
    Jan 2008
    Location
    Pretoria
    Posts
    166
    Rep Power
    23

    KM-2050 voip?

    Is there any way AT ALL that this mfp will work on voip???
    I have an upset customer, and need to show him proof!
    The customer was using a Gestetner DSM 618 on voip (not working perfectly) and he was happy.

    Has anyone set one up on voip, or is there any documentation to state that it will not work?

    What solutions can you recomend?


  2. #2
    The Great Gazoo 250+ Posts kyoceradude's Avatar
    Join Date
    Aug 2006
    Location
    St. John, IN
    Posts
    445
    Rep Power
    29
    Some things that help are to turn off ECM on both send and receive. Also adjust RX & TX start speed to 9600.. This helps but VOIP on Kyocera Product is not supported....

    My mission here on Earth is to help all you Dum-Dums!

  3. #3
    Service Manager 100+ Posts Raymondd's Avatar
    Join Date
    Jan 2008
    Location
    Louisiana
    Posts
    101
    Rep Power
    23
    You can also try a digital to analog converter.


  4. #4
    IT goofball 50+ Posts
    Join Date
    Oct 2008
    Location
    CAPE TOWN
    Posts
    66
    Rep Power
    20
    I have.

    Like mentioned earlier, you need a analogue to digital converter and there is a few fax settings that need changing.

    PM me your email and i will email it to you.


  5. #5
    The Great Gazoo 250+ Posts kyoceradude's Avatar
    Join Date
    Aug 2006
    Location
    St. John, IN
    Posts
    445
    Rep Power
    29
    Quote Originally Posted by termacadon View Post
    I have.

    Like mentioned earlier, you need a analogue to digital converter and there is a few fax settings that need changing.

    PM me your email and i will email it to you.
    Why keep it in a PM. Let us all know, if you know of a solution.

    My mission here on Earth is to help all you Dum-Dums!

  6. #6
    IT goofball 50+ Posts
    Join Date
    Oct 2008
    Location
    CAPE TOWN
    Posts
    66
    Rep Power
    20
    Simulations

    U633 – v.34 must be off
    U631 – ECM – must be off
    U630 – Speed:Max 9600bps
    U641 – T0: to maximum

    You need an analogue to digital converter!! Decent one, no cheap crap!

    Remember to tell your client – This is no general solution, because other factors than fax settings must be regarded, too (VOIP-Provider, VOIP system, performance quality etc.)


    Sorry about that I was so use to company policy about private and confidential documents.


  7. #7
    Senior Tech 100+ Posts
    Join Date
    Jan 2008
    Location
    Pretoria
    Posts
    166
    Rep Power
    23
    Thanks for the info, but I see in my service manual - Fax system (L)
    I have no simulations U630 to U641
    In the manual it jumps from U617 to U650
    What manual are you using?


  8. #8
    IT goofball 50+ Posts
    Join Date
    Oct 2008
    Location
    CAPE TOWN
    Posts
    66
    Rep Power
    20
    It may differ from series of machine. If your model does not have that simulation, then it is not supported or is under a different sim number, which if fine because it probably needs to be turned off in any case... in other words, dont worry about it.

    In the case of U630, you would use sim U607 and adjust the communication start speed.

    In the case of sim U641 would be sim U609

    U 633 should be under U670


    They differ from series. I should have mentioned that this came off a KMC2525e, was not thinking... sorry my bad.

    The info is in your fax service manual L from page 1-3-1


  9. #9
    Senior Tech 100+ Posts
    Join Date
    Jan 2008
    Location
    Pretoria
    Posts
    166
    Rep Power
    23
    Ya thanks! found them in the manual...
    was at the customer this afternoon, did all those settings... still not working
    I went as far as going through ALL the setting and adjusting everything that could help, nothing works!!!
    I'm just about to give up on this thing.
    phoned a buddy of mine from the line - it is very clear.

    What type of converter did you have? (that works)

    I'm going to take a small Gestetner fax to them in the morning, to use as a loan.
    Such a pitty.. the Kyocera is such a good product, now it's got a bad first impression from the customer.


  10. #10
    IT goofball 50+ Posts
    Join Date
    Oct 2008
    Location
    CAPE TOWN
    Posts
    66
    Rep Power
    20
    This is what im using

    Linksys.com - Support/Technical Support/Choose a Product/Voice over IP (VoIP)/VoIP Adapters/PAP2

    Does the Gestetner have a digital converter on aswell? Cause as far as i know all fax lines are analog. Would be wierd that the gestetner is working and not the KM.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here