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  1. #1
    Field Supervisor 500+ Posts Jimbo1's Avatar
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    Falcon I changing paper sources while printing.

    I have a Falcon I that will periodically change from 8 1/2 x 11 to 11 x 17 while printing and it doesn't stop or jam or misfeed it just prints the same thing on different size paper without altering the image at all.


    Thoughts?

    "Some days you get the bear, some days the bear gets you."

    Cdr. William Riker

  2. #2
    Master Of The Obvious 10,000+ Posts
    Falcon I changing paper sources while printing.

    blackcat4866's Avatar
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    You've probably already tested out the DP length sensor, but it may have an intermittent problem. Thats about the only thing that makes any sense, in that the machine doesn't jam. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Field Supervisor 500+ Posts Jimbo1's Avatar
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    Yes but this is a print job, not a copy job. It may be the application causing it but can't be sure. it's not real critical just one of those little things if you can find the solution to helps keep a customer around later.

    Already quizzed them if their page length was over long.
    "Some days you get the bear, some days the bear gets you."

    Cdr. William Riker

  4. #4
    IT goofball 50+ Posts
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    There is a firmware parameter that you could change. I dont have my manual with me atm, but then again, im also not too familiar with the falcon 1. Which models are those?

  5. #5
    Field Supervisor 500+ Posts Jimbo1's Avatar
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    The 2530,3530, or 4030.
    "Some days you get the bear, some days the bear gets you."

    Cdr. William Riker

  6. #6
    IT goofball 50+ Posts
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    Sorry... I know those models.

    Check parameter R1 (Auto cassette switching) in your technical manual for firmware parameters. I think the default is 0 which means it will not swap cassettes.

    and R2 (Default paper size)

    and R4 (Sets your default cassette)

    here is a link to download the manual. Its about 10mb

    http://www.kyoceramita.co.za/content...e_Ver.4.51.pdf

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