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  1. #11
    IT Manager 10,000+ Posts bsm2's Avatar
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    8030

    If you try to polish it and than send it back for warranty, good shot at getting the warranty claim rejected.
    Fill out the claim form and move on.

  2. #12
    Master Of The Obvious 10,000+ Posts
    KM-8030 Drum Scratched

    blackcat4866's Avatar
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    I've become immune to the whining after the first 5 years.

    This reminds me of techs using Brasso on the Selerium Tellurium drums. How exactly does polishing create more plating on the drum? A similar total waste of time and effort. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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