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  1. #11
    Technician
    Join Date
    Feb 2009
    Location
    Philadelphia
    Posts
    28
    Rep Power
    31

    Argo E-mail server

    Assuming this is an out of house SMTP server using the free Argo software you can turn a in house PC into a mail server so that it's server talking to server. Easy to set-up but the PC you set it up on has to stay on

  2. #12
    Technician
    Join Date
    May 2008
    Location
    Red Bank, NJ
    Posts
    43
    Rep Power
    33

    SMTP error

    Make sure the machine has a valid email address. I spent two hours with a similar problem and that was the fix. It will not authenticate without a valid email address. That is installed in the command center.

  3. #13
    Technician
    Join Date
    Mar 2008
    Location
    Billericay
    Posts
    17
    Rep Power
    33
    3101 for scan to email is an SMTP authentication error. Basically, you are connecting to the Exchange server, but it will not let you in. This can be a host of things.

    Check the SMTP port, I had one set to 5050 the other day and this was giving 3101. This can be checked easily by opening a users Outlook and checking the details in Tools>Accounts.
    Add the domain name in the TCP/IP set up in capitals in the web interface.
    The senders email address must be the same domain as the Exchange server (i.e. copier@domain.com).
    If you have set a relay in Exchange, then switch off authentication and test. If this fails, then you will need a valid user account details and the corresponding email address for authentication. When you enter the username, it will need to be domain\username. Authentication is usually needed for non in house mail servers.

    This should really be everything you need as it usually just works.

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