Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 7 of 7
  1. #1
    Technician
    Join Date
    Mar 2009
    Posts
    12
    Rep Power
    31

    8030 6030 clean slit glass

    the machines keep telling us to clean the slit glass,why do they always do this,some far to often and what do we need to do to stop this?

  2. #2
    Master Of The Obvious 10,000+ Posts
    8030 6030 clean slit glass

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,444
    Rep Power
    462
    The machine is noticing that certain pixels of the image are always black. The most obvious conclusion is that whatever originals your customer is running are bleeding onto the slit glass, and that it just needs cleaning frequently.

    The official word from Kyocera is that the copyboard glass and slit glass cannot be cleaned with alcohol, because it will remove an "antistatic coating" on the glass. More practically it's just ridiculous to ask customers to dry wipe the slit glass. I just doesn't do any good. Plus the customer has a hard time even seeing ink spots.

    For customers that get this indication I recommend using alcohol wipes, and have had no negative consequences. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    usn.shaft
    Guest
    Under the service menu you can turn that feauture off, I cant remember what number it is now, when I get to work I'll check.

  4. #4
    Senior Tech 100+ Posts KyoceraChris's Avatar
    Join Date
    Jun 2009
    Location
    West Palm,FL
    Posts
    112
    Rep Power
    32
    u326 should turn off the prompt to clean the slit glass..

  5. #5
    Senior Tech 100+ Posts
    Join Date
    Nov 2008
    Location
    oslo
    Posts
    163
    Rep Power
    33
    -glass can be dirty on the underside, or dirt on any of the mirrors or the white deflector (who's guiding the sheet past the slit glass) on the doc.feeder can have dark spots/lines on it. that's about all.

  6. #6
    Technician daveh's Avatar
    Join Date
    May 2005
    Posts
    13
    Rep Power
    39
    Quote Originally Posted by blackcat4866 View Post
    The official word from Kyocera is that the copyboard glass and slit glass cannot be cleaned with alcohol, because it will remove an "antistatic coating" on the glass. More practically it's just ridiculous to ask customers to dry wipe the slit glass. I just doesn't do any good. Plus the customer has a hard time even seeing ink spots.
    =^..^=

    What does KM expect you to do when some ink doesn't wipe off, throw it away and buy a new glass (or machine)?

  7. #7
    Senior Tech 100+ Posts
    Join Date
    Nov 2008
    Location
    oslo
    Posts
    163
    Rep Power
    33
    Quote Originally Posted by jasonimage View Post
    the machines keep telling us to clean the slit glass,why do they always do this,some far to often and what do we need to do to stop this?
    ahh...you did clean upper scanner-glass too? just checking the obvious

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here