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Thread: km 3040 c-9000

  1. #1
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    km 3040 c-9000

    hello this machine send me this code i check the voltages its ok ,but when the customer lift the dp to make copies direct on the glass apears c9000 if its the board on dp i have the manual parts but doesnt have the dp part number any help.
    i run sumulation 906 and still same problem

  2. #2
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    Were you able to find a solution for this problem? I am having the same problem...
    Thanks

    Steve

    @ Lbcoaster@aol.com

  3. #3
    Service Manager 1,000+ Posts
    km 3040 c-9000

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    I think its the dp

    Quote Originally Posted by toner89 View Post
    hello this machine send me this code i check the voltages its ok ,but when the customer lift the dp to make copies direct on the glass apears c9000 if its the board on dp i have the manual parts but doesnt have the dp part number any help.
    i run sumulation 906 and still same problem
    Disconnect the dp and test... if you get the error its the dp...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  4. #4
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    If you disconnect the DP(Doc Feeder?) shouldn't the problem go away if its the DP?
    thanks for the help, the feeling is there's a short some place.... just a thought I'm still got my problem

  5. #5
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    km 3040 c-9000

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    Quote Originally Posted by Lbcoaster View Post
    If you disconnect the DP(Doc Feeder?) shouldn't the problem go away if its the DP?
    thanks for the help, the feeling is there's a short some place.... just a thought I'm still got my problem
    if the problem goes away... then its the document processor...

    you can either replace the document processor board and/or the harness... I would do both...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  6. #6
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    Re: km 3040 c-9000

    Replace the cable that goes from the copier to the DP..I have done this...There is a technical bulliten

  7. #7
    Master Of The Obvious 10,000+ Posts
    km 3040 c-9000

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    Re: km 3040 c-9000

    You do realize that this thread is three years old? I certainly hope it's been resolved in some way. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: km 3040 c-9000

    Yes, had to replace the main logic pcb....

  9. #9
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    Re: km 3040 c-9000

    you're welcome, never know when someone may need the info....

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