Kyocera KM-3035 CREASING 11x17

**texchar555** · 06-23-2007

have you tried looking at the verical rollers ? sometimes the eclip falls off the shaft and the whole shaft is loose. This will also cause creases.

**kyoceradude** · 06-25-2007

Originally Posted by texchar555

have you tried looking at the verical rollers ? sometimes the eclip falls off the shaft and the whole shaft is loose. This will also cause creases.

Did all that... We swapped the machine. The problem machine is now in an environment that does not use 11 x 17, and has not had a problem since. Also the customer that had the problem has moved, so the issue with an uneven floor could have been the root cause all along. Thanks for all help and suggestions...

**IKy** · 04-10-2008

I've been having the same problems with 2 5035. problems have appeared in the same time in two different places. both copiers approximately 1300k. I have changed all the unites(even registration and exit ) it did not work. I am going to check fans but have hesitation about this.

**Warnock** · 04-10-2008

Move the machines around to different locations, you may find that they work in certain areas better than others. The metal that is used in copiers today is an alloy that we call "tin", because it is so flimsy and forms to the environment that it is in.

ronrejjr2000 · 08-13-2008

hey guys

) your problem with the creasing is not with the equipment!!!!! you have over trouble shot the problem... it is simply a media problem!! change the supply ..
Ron

**Warnock** · 08-14-2008

The media is always the first thing you try. But every once in a while, you come across a situation that exhausts all possibilities. It happened to me. And I was blown away that the environment could effect the output of the machine to that extent.

**kyoceradude** · 08-14-2008

Originally Posted by ronrejjr2000

hey guys

) your problem with the creasing is not with the equipment!!!!! you have over trouble shot the problem... it is simply a media problem!! change the supply ..
Ron

Sorry to say you are wrong on this one. It may be true in most situation as a media problem. Media has been tried and tried and tried. After swapping, customer moved, so equipment is in totaly different environment and on a different surface. Problem solved.

**guru** · 08-15-2008

I had this problem before and everything I replace never fixed this problem. Floor flat, move around machine, no change. So the user tried many paper brands until one of them was reliable enough to keep it. Many machines with this problem (mostly eng and architechs firms). Sometimes I did not replace anything and problem went away and then came back 3 months later. It is hopeless sometimes.