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hai . i am having a problem with 3232e machines. some times the machine spill the toner all over the page, and some time background also. toner spillage and background on all colours, particularly black.
when the customer printing more prints in atime the machine will give a colour background copy.
is there any new firmware updation is there
Does this machine have the new style developing units? The little white plastic spacers installed at each end of the mag roller will crack and cause problems on the old style developing units.
CB is right (strange for an IT guy. They're never right.).
It's usually the developing units on Voyagers, new style or otherwise. You cannot purchase developer starter separately, units only.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
And yes, they updated the firmware in May 2009. Should be 35 on main and 31 on engine. Firmware should also take care of some CQ issues. How many copies are on the machine? Is it near a PM?
My mission here on Earth is to help all you Dum-Dums!
We have a lot of problems with color streaks on this machine. We have found that the cleaning units in the drum are poor. When everyting else is up to date we have just removed the drums from the units and vacuumed out the toner built up at the blade. This solves the problem for quite a while.
I recomend to you download new firmware from May. You can see topics of thih firmware. In section 7 (bold) should by solution of his problem
TOPIC:
No Item ContentsCTL FW
1 Background image in
the high coverage
print and half speed
mode
New setting rages are implemented in U325 Setting the distance between pages
to increase the distance by print coverage as measures against background
image in the high coverage print and half speed mode. The distance between
pages increases for the high coverage print with 5 ranks. Higher rank increases
the distance more.362865
361997MAIN2 Crease on A3 size
paper at fixing section
Crease may occur at the fixing section when printing several to some tens
pages of continuous A3 size thin paper just after the machine’s start-up that
includes the one after the sleep mode.
[Change for measures]
The fixing motor speed is readjusted if the thermistor senses temperature of the
press roller below 140 degree C. Conventionally it is adjusted so that the fixing
rollers more pull in the paper and it is corrected.319933ENG
3 System error 640
The IPU board senses an error and documents are not correctly deleted if
refresh signal input for AE density is input in an irregular timing when saving
documents in HDD. This is corrected for the system error 640 that is detected at
the above case that may occur in high volume memory printing using HDD.327919MAIN
4 Abnormal image at
rotate sort
Abnormal images are printed when rotate sorting in a continuous duplex
scanning with auto magnification as size information is not correctly reflectedPlease refer to the next pages for the details316443MAIN
5 Display when the low
power mode is
effected from FAX
display
The touch panel responds after the low power mode is effected.
This is corrected.332449MAIN
6 JAM05 after opening
the DP cover
JAM05 is incorrectly detected although it is JAM7x if the DP cover is opened
during scan of the original without sorting. JAM 05 is not an existing jam code.288979MAIN
7 Toner spillage
(reverse motion of the
cleaning roller)
The cleaning roller reverse rotate control is added to remove toner may reside on
the cleaning roller. The reverse rotation is in effect for BK and Y cleaning rollers
according to the condition. A switch is added to U147 maintenance mode to turn
on and off the reverse rotation. (default: 0FF)371157MAIN
ENG
8 Abnormal dot counting The toner dot counter may be 0 when setting U260 Selecting the timing for copy
counting to FEED.361769ENG
9 Incorrect size
detection of the MPT
Paper size may be incorrectly detected as B5E or B4 when setting the paper
guide to the maximum width. It is changed to sense A4E or A3 size.361604ENG
2/4No Item ContentsCTL FW
10 JAM31 JAM31 that is detected if the leading edge of paper is caught by the primary
transfer belt. As the paper passes the registration sensor, the paper is not
sensed by any paper sensor. Therefore, the jam sensing is clear after opening
and closing the cover and the paper is further pulled in the primary transfer belt.
This causes image failure and abnormal noise. JAM31 timer is shortened to
eliminate the above failure.363653ENG
11 JAM40 to 46 at fixingfixing section.
section
Reverse rotation control is added for the fixing motor so that the paper end is
surely sensed by the paper sensor in case A4E or LetterE size paper jams at the
thanks a lot friends,
the machine crossed 200 thousand copies, still its running with the old developing unit, which is came along with new machine, we didnt changed it. only new modified fuser unit replaced, thats it.
thanxs friends, i am trying to change the firmware, thanxs for all .
Very nice post MDANAJ I have been setting my rank to 5 on the machines that have been running card stock 200 at a time.
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