Line spacing on new Kyocera Printers

[rickbeta]

What has Kyocera done with all the parameter settings that were available in the older printers? I can't seem to get the line spacing to change on my prints. service stat page shows the new settings, but nothing looks different. I have a customer printing from a Unix platform and the left edge, all the way down the page, is cut off. I wanted to play around with the line spacing, but the U0 and U1 parameters doesn't seem to work anymore. We just sold a ton of the new Kyoceras to a company, and now we are having to take their old Lexmark printers back because we can't get the Kyoceras to work properly. Any ideas?

Thanks

Rick

[HPLEXKYOPT]

Had the exact same issue's. If it is the new copier series "Wisecore" devices, you would need to add the command line into the Unix box to change the spacing.

What model is it that you are trying to change?

[rickbeta]

Thanks for your response HPLEXKYOPT,
The model number is the new 4020DN. I was hoping that I could do something at the machine level. The customer : "Nothing wrong with my server, the old printers work fine".

Rick