KM 3232 address book

[RRodgers]

Is there a way to back up the address book? I see something in the service mode about it, but when I hit the start key it does nothing. Can someone give me a walk threw?

[sknoops]

Which address book do you want to backup, from Scanner or from Fax?

[RRodgers]

	Quote:			Originally Posted by sknoops
	Which address book do you want to backup, from Scanner or from Fax?

Scanner addresses, they have a lot.

The scanned will stop working here abd there, I was going to repace the HD to fix it. If you go in and do a "faulty device reset" it will work again for a while.

[sknoops]

So the answer to your original question is :
you should download and install KM Scanner Address Editor and save your addresses to disk with this software. You can download it from the KM-site.

About the scanner not working : Did you check cables, ip-settings, ... to see if there is a network problem? Does it give a code when it stops working?

[RRodgers]

	Quote:			Originally Posted by sknoops
	So the answer to your original question is : you should download and install KM Scanner Address Editor and save your addresses to disk with this software. You can download it from the KM-site. About the scanner not working : Did you check cables, ip-settings, ... to see if there is a network problem? Does it give a code when it stops working?

Can I get that software from there PUBLIC web site (I have no login info for them)

I haven't seen a code when it stops working. The only thing I've seen is the amber light next to the scan button lite and when you hit the scan button it just beeps.

[sknoops]

Yes, software is on the public site, under Application :

KYOCERA MITA | ServiceWorld | Download Center - laserprinter, printer, copier, multifunctionals#

Could also be a defecrtive scanner module ... still strange it does not give any error message.

[RRodgers]

	Quote:			Originally Posted by sknoops
	Yes, software is on the public site, under Application : KYOCERA MITA | ServiceWorld | Download Center - laserprinter, printer, copier, multifunctionals# Could also be a defecrtive scanner module ... still strange it does not give any error message.

Thanks for the link, I'm going to try and head out there tomorrow.

[Santander]

I agree with Sknoops. If using "Reset disabled function mode" gets it working, you have a defective Scanner NIC board. Have you checked the C-codes? Specifically C0250. Changing the HDD won't buy you anything, unless all the customer does is scan to the HDD. Before changing an HDD I would try to reformat it.

[RRodgers]

	Quote:			Originally Posted by Santander
	I agree with Sknoops. If using "Reset disabled function mode" gets it working, you have a defective Scanner NIC board. Have you checked the C-codes? Specifically C0250. Changing the HDD won't buy you anything, unless all the customer does is scan to the HDD. Before changing an HDD I would try to reformat it.

I was planning on trying the "formating" option, but I wanted to back up the address book first. It's got at least 20 addresses in it.