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  1. #11
    Senior Production Tech 100+ Posts texchar555's Avatar
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    blackcat, wow rep power 27, Im just saying what Ive come across. If you got any ideas let us know what the deal is with this problem.

  2. #12
    Senior Tech 100+ Posts
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    well seems like i've sorted it out... I ran U132 for about 30min. seems like the customer ran some big job with full page colour stuff, sucking huge amounts of toner from the dev units... seems like the machine could not recover the toner fast enough.

  3. #13
    Trusted Tech 50+ Posts Caldo's Avatar
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    Re: T/A 500ci - C7101 error

    I have a similiar problem to that of your copier, except mine is Taskalfa 4500i and the customer calls me when he had replaced a new toner to an error code C7460, which i had tried to clean the developer unit and the hopper as well as replace the toner again and it got working only to appear another error code C7101. First of thought that the developer might be out of toner so performed toner transfer but then the error came back on.

    Then after thinking of thoroughly checking the motors and sensors, found out that the customer had used re-fill toners and so have advised for him to purchase proper genuine ones, as this might limit the chances of having the errors appear again.

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