Hi guys, my customer just put in a call for this c7101.
In the manual it says something about the black dev unit?
Anyone had this, any advice, what is causing this?
It's done about 150k total.
Hi guys, my customer just put in a call for this c7101.
In the manual it says something about the black dev unit?
Anyone had this, any advice, what is causing this?
It's done about 150k total.
check k container, and preform developer refresh in user mode.
my case it was solved.
now the code C7101 is gone and replaced with C7103
what is going on??????
what is going on?
I don't know, but please check the same things for toner M (or replace dev M)
I'd start looking at the dev drive motors/gears...
But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Make sure your machine is sitting level.
There is tech bulletin 2H7-0041 (8952) regarding damage of the motor for developer/cleaning/toner container causing the fuse on the motors to melt due to high temperature.
new part number for parts motor DLP-parts motor CLN
Barney beat me to the answer. The bulletin covers defective developing and cleaning motors. I've also had a bad main drive pack (for your sake I hope that isn't the case). =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
look guys , the reason we getting these issues is because the customers are not stocking the toners the right way and kma is not making these motors strong enough. If you noticed its allways after the customer replaced the toner , most offen the yellow.
I'm not getting your logic tex...
You're saying that the developing motor is under additional load when the toner cartridge is full? Sure the toner motor is under additional load when the cartridge is full. The developing motor is under some additional load at start of rotation, but once its running it experiences the exact same amount of load continuously until it stops. What does the toner cartridge have to do with this?
So when the toner density is slightly lower, and there is less volume in the developing unit, the developing motor is under additional load? I have to disagree... =^..^=
Last edited by blackcat4866; 02-11-2010 at 07:00 PM. Reason: can't stop talking.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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