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  1. #1
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    KM5035 Finisher Problem. PLZ Help!

    When the staple feature is selected, the display reads "these functions cannot be combined." However, no other function or feature is selected. I would appreciate it if anyone can provide me with some help on this problem. Thank you.

  2. #2
    Field Supervisor 500+ Posts aabarnes1's Avatar
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    turn collate off in machine defaults/ system settings
    Grant me the serenity to accept the things I cannot change.

  3. #3
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    Quote Originally Posted by aabarnes1 View Post
    turn collate off in machine defaults/ system settings
    Performed as indicated with no success. Any other ideas?

  4. #4
    Master Of The Obvious 10,000+ Posts
    KM5035 Finisher Problem. PLZ Help!

    blackcat4866's Avatar
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    There's probably a finisher code (C8xxx) stored but not displayed. Perform a U906 partial reset to clear the code, and print a U000 error report to see what code that you are getting. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 250+ Posts
    KM5035 Finisher Problem. PLZ Help!

    blsquires's Avatar
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    the cannot be combined message may indicate that stapler has a problem .reset machine with a 906 as the machine may not be recognising the stapler

  6. #6
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    Performed a U906 partial reset to clear the code. Hole punch and staple finisher now work fine. Thank you all for your help, it is sincerely appreciated!

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