FS-9130DN Install MK - Reset

[D Colour]

Hello

We have installed the MK-710 on this machine and is is still displaying the message on the display “Install MK.”

Does anyone know how to clear this message?


We have been into the service mode and the maintenance mode (via compact flash) but cant find anything like the copier version for clearing maintenance count.


Thanks


J

[Dave10]

Should reswet itself, but you have to install every unit in the kit, and do it correctly. Each unit has a pico-fuse or a chip that tells the machine to reset. If just one chip or fuse is faulty, it will not reset. Also, was the machine giving the time for maintenance message, or did you just install it because you had a problem? If you had the message and you installed the entire kit correctly, I'd say one of the units isn't resetting. Install another kit and claim under warranty.

[TheOwl]

Also make sure that the machine is turned off before installing. If you are a Kyocera dealer, then speak to Kyocera directly and tell them of your issue as they may just get you to send an FRPO command to the machine that will reset the unit that didn't reset correctly.

[taskalfaman]

hi,
just go into the user menu
=>others
=> service
=> maintenance, 2 times enter and message is gone.

So easy!!!
can be that you need to update the FW first (normally not the case with these machines)

[10871087]

We ran into one the wouldn't reset about a year ago, The hotline did a remote session and reset it for us.

[Joe Foe from Buffalo]

Any details on how to do this....please

If you are a Kyocera dealer, then speak to Kyocera directly and tell them of your issue as they may just get you to send an FRPO command to the machine that will reset the unit that didn't reset correctly.