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Thread: 6030 duplex

  1. #11
    farhanali79
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    Re: 6030 duplex

    hello friends, I am having the same problem but in my case, I have observed that when I set the original to A4 and use A4 paper for duplexing, it jams in the duplex unit with one side printed. When I pull out the duplex unit, the paper is stuck between the duplex guides and the gap between the guides is only 11.5 inches instead of 11.75 inches. so the paper can't pass through.

    Then just for testing purpose, I set the original size to letter and print on the A4 paper and it didn't jam and upon having a look on the duplex guides, I found out that the gap was wide open. repeated this for 100 duplex prints so I don't think the rollers are the culprit

    The guides in the duplex unit are not recognizing the paper size correctly and pushing the paper in length which is causing the jam. What shall I do to maintain the correct gap between the duplex guides? do some adjustments in maintenance mode or clean some sensors? I have already cleaned the switchback roller and the white roller.

    PS. The jam also occurs when I print from my computer.

  2. #12
    Master Of The Obvious 10,000+ Posts
    6030 duplex

    blackcat4866's Avatar
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    Re: 6030 duplex

    Did you look at the duplex switchback roller? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    farhanali79
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    Re: 6030 duplex

    Quote Originally Posted by blackcat4866 View Post
    Did you look at the duplex switchback roller? =^..^=
    yes it's like new

  4. #14
    Master Of The Obvious 10,000+ Posts
    6030 duplex

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    Re: 6030 duplex

    And you measured? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    farhanali79
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    Re: 6030 duplex

    Quote Originally Posted by blackcat4866 View Post
    And you measured? =^..^=
    I did not use a vernier but I can tell it's not worn out in conical shape. do you suggest me to replace the SWB roller?

  6. #16
    Master Of The Obvious 10,000+ Posts
    6030 duplex

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    Re: 6030 duplex

    Quote Originally Posted by blackcat4866 View Post
    You'll want to replace the duplex switchback roller (302FB19401). When it wears the roller wears conical.

    When it's new it's 66mm circumference. As it wears, the rear wears faster than the front. When the difference becomes 1.3mm (65.3mm at front, 64mm at rear) the paper skews so badly that when inverting for exit or duplex, the rear edge flips, causing J60, J62, J63 jams. When stapling, the flipped corner prevents the paper from setting in the stapling tray properly. =^..^=
    I'm suggesting that you measure, like in the previous post. A difference of 1.3mm in circumference, or 0.41380286mm in diameter will cause these jams. I don't really think that you can visually measure to that accuracy, especially with only a partial view of the roller.

    Measure the circumference with paper, not diameter.
    My recommendation is to measure, don't guess. =^..^=
    Last edited by blackcat4866; 03-24-2013 at 11:56 PM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #17
    farhanali79
    Guest

    Re: 6030 duplex

    Quote Originally Posted by blackcat4866 View Post
    I'm suggesting that you measure, like in the previous post. A difference of 1.3mm in circumference, or 0.41380286mm in diameter will cause these jams. I don't really think that you can visually measure to that accuracy, especially with only a partial view of the roller.

    Measure the circumference with paper, not diameter.
    My recommendation is to measure, don't guess. =^..^=

    OH YES it's the switchback roller. Thanks a lot blackcat4866

    Since we have very few machines here in Pakistan, I couldn't find a new replacement. For the time being, I wrapped a thin tape around the white roller nicely and the jam is gone. will order a new roller online.

    Thanks once again

  8. #18
    Master Of The Obvious 10,000+ Posts
    6030 duplex

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    Re: 6030 duplex

    Congratulations. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #19
    Trusted Tech 50+ Posts
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    Re: 6030 duplex

    I am also looking for -

    302FB19401 Roller Switchback - 12 Nos
    KYOCERA 2FB20500 HEATING LAMP - 6 Nos .
    Any Good link for price ???


    Quote Originally Posted by farhanali79 View Post
    OH YES it's the switchback roller. Thanks a lot blackcat4866

    Since we have very few machines here in Pakistan, I couldn't find a new replacement. For the time being, I wrapped a thin tape around the white roller nicely and the jam is gone. will order a new roller online.

    Thanks once again

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