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I have a question about the overall Kyocera machines. How do they stand up? B/W and color?
We are/were a Panasonic "reseller" but that is on its way out and we need a new line of copiers. I have worked on the Ricoh (Savin) B/W and colors. We are allowed to sell Savin in half of our area but NOT where I work. So it has been all Panasonic for 4 years.
Just wondering from the people that work on them.
Thanks,
JL
Kyocera is great compared to Panasonic and really most everything else. We also are Panasonic and Kyocera and our customers love em. If you get the chance to sell and service them, jump at it and you won't be dissapointed. The Taskalpha color and 820 hv black&white are super reliable. None of those ricoh clutches to fail, all servo driven.
I haven't been in the field long, but from what I am able to determine, Kyocera MFP are very reliable and easy to work on. I have had to work on some Minolta machines, and prefer Kyocera.
I agree with everyone above. I've worked on Canon, Ricoh, Brother, Sharp, Kyocera/Copystar, Okidata and others. Kyocera is my first choice. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
i agree with all kyocera is the best rugged machine with no problem i've worked in konicaminolta,kyocera,panasonic in that kyocera is the best among these
Thanks for all the info.
We are also switching from Panasonic to Kyocera, still in my opinion the Panasonic colour machines are the better ones (for B/W machines it's the other way around).
But my problem is that I have been working with Panasonic machines for 21 years now (almost excusive).
It's not that difficult to change horses mid-race. I've chosen to do it several times. It broadens your experience, and help to keep you humble. =^..^=Originally Posted by R1200gs
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Any tips to improve Kyo copy quality? Just switched from Ricoh 6 months ago and faded solids
b/w and color seem to be the norm. Factory rep claims it is because Kyo doesn't "oversaturate" its images.
I haven't had too many problems with the kyocera / copystar solids fading. Best thing I've found to combat them is keeping the firmware updated, especially on the newer color boxes (Kyocera seems to change firmware versions on a continuous basis where the color boxes are concerned). Also, try to keep up with the tech bulletins and the "QA's" within the knowledgebase section of the kmaconnect website. It helps sometimes.
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