Any failures in the firmware upgrade? =^..^=
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Any failures in the firmware upgrade? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
no, not this time. had failures before on the 3000 sheet paper tray. called tech support and got wonderful advice - try the main pwb or the hard drives or the dimm. so i'm going cheapest route with the dimm first and see what happens.
all they told me about the codes is that they are engineering codes. duh, i knew that. just tell me what they are pointing to.
thats what they told you to try in regards to that code? (F357) main pwb, hdd, or the dimm?
they said they didnt know what any of those codes meant. they suggested swapping those 3 components out. some troubleshooting skills there Tex..lol
I'm fighting a CF278 code now.. Tech support was not helpful. It's as if they didn't want to tell me about CF 278 codes. Copies and faxes are fine. Print jobs are a problem..Did it once when I printed a status page. The copier will actually turn off and back on, then freeze up..Did hdd format and firmware. TA 300ci. Histoy showed 18 CF278 codes...For crying out loud
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